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217 Thames Street,
P O Box 246

P. (07) 889 4480

After Hours:
Linda 027 297 0757
Adrienne 027 556 5884

General Enquiries

Linda Kane

Adrienne Madden

Aleisha Bonnar 

Pam Arts   

Owen McCabe 

Te Ata Wharawhara

Sayuri Hewawasam

Liana Fraser

Ivana Vink

Rhiannon Wharepapa

Nicole Bellman



Have a problem or complaint?

If you would like to make a complaint or have a problem understanding something we have done, please let us know so we can address the issue.

Below is a step-by-step guide of the complaints process:

1. Talk to your broker directly to discuss your concerns, issues &/or complaint.

2. If you're still not 100% satisfied, please contact the management team on 

3. If your complaint has still not been addressed, your next step is to contact the Financial Services Complaints Ltd (FSCL) which is an external dispute resolution scheme for our industry. FSCL is approved by the Ministry of Consumer Affairs.

For more information visit 



67 Broadway,

P. (07) 888 5550

After Hours:
Lisa 027 296 8102

Lisa Hawke

Emma O'Reilly

Kelly Chevis

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